TERMS AND CONDITIONS

TERMS OF USE FOR THE SATIN CANDY WEB SITE AND DATABASE OWNED BY SANDRA THOMAS (The “PROPRIETOR”):

1. INTRODUCTION
1.1 Please review the terms of Use of this site carefully, as your use of this site indicates your acceptance of these Terms of Use and your agreement to follow and be bound by them. All information contained in this website is provided, and access to and use of this website is, subject to the Terms of Use. 1.2 These Terms of Use are the sole agreement between you and the proprietor and shall be governed by and construed in accordance with the laws of the Republic of South Africa. You hereby consent to the exclusive jurisdiction of the courts of South Africa in respect of any disputes arising out of and in connection with this website, these Terms of Use or any matter related to or in connection herewith. The PROPRIETOR reserves its’ right to amend the Terms of Use without notice to you, and by using the site you agree to be bound by the Terms of Use applicable at the time of use.

2 WEBSITE DISCLAIMER:
2.1 The information, content, services, products and materials published on this web site, including but not limited to text, graphics, logos, icons, images, audio clips, video clips, data bases and software are provided as is. The PROPRIETOR makes no representations or warranties of any kind, express or implied, as to the operation of this website or the accuracy, correctness or completeness of the information, contents or materials included on this website. 2.2 The PROPRIETOR, its’ agents or employees do not warrant that this web site will be error free, or will meet any particular criteria of accuracy, competence or reliability of information or quality; 2.3 Whilst the PROPRIETOR has taken reasonable measures to ensure the integrity of this web site and its contents, no warrantee, whether express or implied are given that any files, downloads or applications available through or on this web site are fee of viruses, trojans, bombs, time-locks or any other data or code which has the ability to corrupt or affect the operation of your system. 2.4 To the extent permissible in law, the PROPRIETOR disclaims and excludes all liability of whatsoever nature for any loss or damage suffered by any person and howsoever arising out of or related to the use of or the reliance upon this website and/or its contents. There are no express, tacit or implied representations, warranties that are not recorded herein.

3. PRIVACY:
3.1 The PROPRIETOR is dedicated to maintaining the privacy of its’ online visitors and users. The user provides all personal information voluntarily and knowingly. 3.2 The PROPRIETOR will only use first party cookies on this web site. 3.3 Any information collected by the proprietor is for the PROPRIETOR and its’ business partners who are involved in the operation of this site for internal purposes sole use. The PROPRIETOR’S client lists are never sold to third parties, and will not share personally identifiable information with third parties unless the person who has submitted the information has authorized us to do so, or if the PROPRIETOR is required to by law.

4. COPYRIGHT:
4.1 All content on and the compilation of this web site is the property of the PROPRIETOR or its’ content suppliers and are protected by South African and international copyright laws. (Compilation refers to the arrangement of the site.) 4.2 Any trademarks, names, logos and service marks displayed on this website are the property of and are owned by the PROPRIETOR or the PROPRIETOR is authorised to use the content or marks and you are not permitted to use any of them for any purpose.

5. LINKS:
5.1 No hypertext links may be created from any website controlled by you (directly or indirectly) to this website without the PROPRIETOR’S prior written consent. 5.2 To the extent that any external link is provided on this website, it is provided simply for convenience and the PROPRIETOR makes no representations as to the content of such linked website nor does the existence of any such link serve to signify that the PROPRIETOR endorses or has any responsibility for the content of any such linked website.

6. ADDRESS:
6.1 The PROPRIETOR selects as its; address at which it will accept all correspondence relating to this website is: 72 OLD MAIN RD, KLOOF, South Africa. All communications regarding this website should be addressed to: Sandra Thomas at this address.

INTERNET MERCHANT TERMS AND CONDITIONS – CARD PROCESSING – ANNEXURE A

1. Detailed description of goods and/or services
Satin Candy is a business in the apparel (lingerie) industry that sells apparel items.

2. Delivery policy
Subject to availability and receipt of payment, requests will be processed within 2 days and delivery confirmed by way of booking number.

3 . Return and Refunds policy
The provision of goods and services by Satin Candy is subject to availability. In cases of unavailability, Satin Candy will refund the client in full within 30 days. Cancellation of orders by the client will attract a 10% administration fee.

4. Customer Privacy policy
Satin Candy shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, “personal information” shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from: http://www.polity.org.za/attachment.php? aa_id=3569.

5. Payment options accepted
Payment may be made via Visa, MasterCard, Diners or American Express Cards or by bank transfer into the Satin Candy bank account, the details of which will be provided on request.

6, Card acquiring and security
Card transactions will be acquired for Satin Candy via PayGate (Pty) Ltd who are the approved payment gateway for all South African Acquiring Banks. PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no Card details are stored on the website. Users may go to www.paygate.co.za to view their security certificate and security policy.

7. Customer details separate from card details
Customer details will be stored by Satin Candy separately from card details which are entered by the client on PayGate’s secure site. For more detail on PayGate refer to www.paygate.co.za. .

8  Merchant Outlet country and transaction currency
The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction currency is South African Rand (ZAR)

9  Responsibility
Satin Candy takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods.

10.  Country of domicile
This website is governed by the laws of South Africa and Satin Candy chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature.

11  Variation
Satin Candy may, in its sole discretion, change this agreement or any part thereof at any time without notice.

12  Company information
This website is run by Sandra Thomas, owner of Satin Candy, based in South Africa trading as Satin Candy and with registration number 000000 and Sandra Thomas (owner).

13  Contact details
Company Physical Address: 41 Adelaide Tambo Dr, Durban , 4001, South Africa

durban@satincandy.co.za

031 303 3315