RETURN POLICY

Whether you’ve taken advice from one of our professional bra fitters or you’ve ordered your usual bra size, it’s important that you feel your bra purchase is comfortable and supportive.

If you find that your bra feels uncomfortable after trying it on, or you are unhappy with it for any reason, then we recommend you stop wearing it. Contact us directly so that we can give some further fitting advice or suggest an alternative style. Because of the delicate nature of our hosiery we do not accept for return or exchange stockings,panties or thongs that have been tried on.

We at Satin Candy will endeavor to ensure that all merchandise sold are free of defects.

CONDITIONS FOR RETURNS
Satin Candy has a 7 day return policy for in-store and 14 day on online purchases. Unworn, unwashed merchandise needs to be returned in its original condition with ALL tags attached. Goods must be in original state and in a re-sellable condition. Any garments returned must not be returned damaged, marked, stained and free of odour. Satin Candy Management makes the final decision on whether or not to accept returned merchandise. All sale items are non-refundable and cannot be exchanged. For hygiene purposes we cannot exchange any panties, thongs, briefs, stockings or shorts. If you have any questions about returns, you can call and speak to one of our ladies on 031 764 5541 (Kloof) or 031 303 3315 (Durban) or email us at sandra@satincandy.co.za

MERCHANDISE AND PURCHASES
Please keep in mind that while we might offer a variety of merchandise for sale on the Site, we cannot guarantee availability at a particular time. We reserve the right to change our merchandise offerings at any time. We also reserve the right to change prices, contents, features and offerings, and adjust accessibility, of the Site from time to time in our discretion. Purchase transactions are subject to our returns policies as they may be in effect from time to time. You hereby represent and warrant that you will not use any credit card or other form of payment unless you have all necessary authorization to do so.

PRIVACY POLICY
Satin Candy collects customer information to make your online shopping experience the very best on the Internet. We respect your privacy, and we assure you that we will maintain and use this information responsibly. Information collected from our Web server is anonymous. It allows us to see which areas of satincandy.co.za are most popular. This helps us to improve the quality of your online shopping experience by recognizing and delivering more of the products and services you prefer. Information that you provide to us in areas such as Order Checkout or Join our email list are maintained in private files on our secure Web server and our internal systems www.satincandy.co.za will not sell or release your email address or mailing address to any other parties.

WARRANTY DISCLAIMER – LIMITED LIABILITY
This Site, ALL Content available on this Site AND ALL MERCHANDISE SOLD ON THIS SITE are provided on an “as is” basis without warranties of any kind, either express or implied, including without limitation warranties of accuracy, warranties of title or implied warranties of merchantability or fitness for a particular purpose, except that Satin Candy assumes responsibility for the merchandise purchased by you being free of defects. SLIGHT VARIATIONS OF THE PRODUCT, IN PARTICULAR THE COLOUR, DO NOT REPRESENT DEFECTS AND DO NOT GIVE RISE TO A WARRANTY CLAIM. You acknowledge by your use of this site that your use of this site is at your sole risk and that you assume full responsibility for all costs associated with all necessary servicing or repairs of any equipment you use in connection with your use of this site.

Under no circumstances, including but not limited to negligence, shall Satin Candy or their affiliates be liable for any DIRECT, INDIRECT, INCIDENTAL, SPECIAL, consequential or other damages that result from the use of, or the inability to use, this site, even if Satin Candy or any affiliate representative of any such company has been advised of the possibility of such damages (the foregoing being subject to any contrary provisions of applicable law). Satin Candy and their affiliates expressly disclaim any liability in connection with your use of any content derived from the site.